Policies & FAQ

 

Find answers to the most frequently asked questions about Nectar.
If you have any other questions that aren’t answered here, please contact us.

 

What is the best way to get a hold of you?
Email us at info@nectaryoga.ca We will respond within 48 hours.


  • Where is Nectar located?
    Nectar Yoga Retreat is located at 720 Gardner Lane on Nexwlélexwm (Bowen Island), just a short 20 minute ferry ride from Horseshoe Bay.

    Getting to Horseshoe Bay
    Public transportation:

    The West Vancouver Blue Bus numbers 250, 257, 257 Express and 259 leave from Downtown Vancouver and West Vancouver at regular intervals to Horseshoe Bay. If you’re coming from the Vancouver airport, you’ll need to take the SkyTrain Canada Line to City Centre before hopping on the 257 Express to Horseshoe Bay.

    Vehicle:
    Follow Highway 1 West (Trans-Canada Highway). You can drive your car onto the ferry or park in the secure parking garage at Horseshoe Bay and walk on the ferry. We recommend bringing a car.

    Crossing the ocean:
    The Queen of Capilano ferry leaves Horseshoe Bay between 5:50 a.m. and 10:00 p.m. The crossing time is 20 minutes.

    If you’re travelling by BC Ferries, your ticket is a return trip. When you head back to real life, just line up for the ferry and drive or walk on the ferry when the light turns green.

    Click here for the ferry schedule

    Getting to Nectar
    Vehicle:
    Once off the ferry, drive up Bowen Island Truck Road, which changes name to Grafton Road, for about 7 minutes. Once you reach Gardner Lane, turn right and follow the signs to Nectar.

    Public transportation:
    When you arrive on Bowen Island, find the Bus Stop close to the Red Library. You will get on the 280 (Snug Cove to Bluewater) bus. Tell the driver you are getting off at 720 Gardner Lane. You can pay for your fare with a Compass Card, credit card or cash. Any transfer you receive from the Vancouver buses will work on Bowen Island with no extra charge.

    Foot/hitchhiking:
    For a real taste of the Bowen Island lifestyle, hitch a ride with a local. Either wait on the road or at any of the designated "LIFT" spots and stick out your thumb. You should get a ride—and a new friend—in no time.

    Bike:
    If you are planning to bring your bike, please be aware that Bowen Island is very hilly and not an easy ride. But if that’s your thing—more power to you. Just follow the on-foot directions above. You can also rent eBikes from Bowen eBikes in the summer months.

    Do you have parking on site?
    Yes, we have parking on-site, please choose any available spot but try to park tightly so we can accommodate everyone.

    Should I bring a vehicle?
    Yes, if you have the option to bring a vehicle, we do recommend having a car on the island. You will be able to see so much more that the island has to offer.

  • What style of yoga do you teach?
    Our guided yoga classes are taught on the foundation of alignment-based flow and will incorporate a variety of styles and movements, with modifications provided. We adjust our teachings according to the season, so you’ll always be in tune with the rhythmic changes of our natural surroundings.

    Do you offer private classes?
    60 Minute Private class bookings are available for guests staying onsite and those visiting Bowen Island and looking to take a class in our beautiful geodesic dome. Online classes are also available to book.

    Each hour-long session is personalized to your needs and goals. Learn the fundamentals and receive alignment adjustments. Ask questions and go deeper into postures. Modify your practice for injuries or illness, and have fun while learning more about your body. The choice is yours.

    We teach hatha, yin, and power-flow, and upon request, mat Pilates, for any level and type of body and offer private and semi-private lessons. Sessions can occur at Nectar, in our geodesic dome, or at your home. We also offer online sessions through Zoom.

    I live nearby and want to take one of your yoga classes, can I?

    We offer private classes to off-site guests. Please email in advance for availability and to book a spot.

  • What is the difference between your cottages?
    Deluxe Cottages:
    Spacious and amenity-rich, including in-room Wi-Fi, Smart televisions, and attached bathrooms.
    *Note, the outdoor showers in the Deluxe Cottages are turned off when winter temperatures drop below freezing.
    A-Frames:
    A-Frames are more pared back. Guests staying in them share two, detached washrooms that is a short outdoor walk. A-frames are all in the same area with similar views and distances to the Onyx Lodge. 
    Moonstone Cottage:
    A secluded space with a private washroom and outdoor deck. Open seasonally.
    Onyx Lodge Rooms:
    Each have Wi-Fi + Smart televisions; the Emerald Room accommodates 1 guest and has a private bathroom. The Amber + Turquoise Rooms are for solo travellers and share a bathroom.

    Can I stay at Nectar and not participate in the yoga and meditation lessons?
    Please email us if you are interested in booking accommodations only - this is offered based on seasonal activities.

  • Do you have kitchen facilities?
    We provide a mini-fridge and microwave in the Onyx Lodge to store any pre-made meals or snacks our guests bring along. Dishes and cutlery are also provided.

    Can you accommodate dietary restrictions?
    We accommodate dietary restrictions and allergies aside from special dietary preferences like keto or low carb. We are a meat-free kitchen and can offer gluten-free and vegan options. We do use gluten and nuts in the kitchen, so if you’re Celiac or have a nut allergy, please notify us in advance.

    Do you provide coffee?
    We have coffee presses and tea available at all times in the Onyx Lodge. 

    Do you provide meals other than breakfast?
    No, but if you'd like to stay on-site for lunch and dinner during your stay, we recommend pre-ordering meals from Tell Your Friends Café or Branch on Bowen. These can be picked up upon your arrival to Nectar and stored in the Onyx Lodge’s mini-fridge for later reheating at your convenience.

    We're also delighted to provide local restaurant suggestions (refer to the following question) or recommend bringing pre-prepared meals for reheating, or even enjoying a plant-based charcuterie-style meal. Guests can readily find dishware and cutlery available for their use in the Onyx Lodge.

    Restaurant recommendations:
    Barcelona Tapas & Wine Bar
    Tuscany
    Artisan Eats Café
    Bowen Island Pub
    Cocoa West Chocolatier
    Tell Your Friends Café
    Riley’s Cidery
    Copper Spirit Distillery
    Bowen Sushi
    Branch on Bowen

  • Can I bring my kids?
    While our space primarily caters to adults, we do accommodate children accompanying their guardians. Please provide advance notice upon booking to ensure a seamless stay for your family. Please note that we do not offer on-site child-minding services. There is an additional cost of $15 per child, per day, covering their breakfasts.

    Can my kids join the group yoga and meditation classes?
    Yes, adolescents aged 14 or older are invited to participate in our sessions. To ensure their best experience, we suggest prior yoga exposure and the ability to comfortably engage in a 90-minute adult-focused session. For adolescents who are newcomers to yoga, we advise booking a private yoga session. This way, we can customize the class to suit their skill level, creating a fun and engaging environment suitable for younger participants.

    Can I bring my pet?
    Unfortunately, we are unable to accommodate pets in our guest rooms due to allergy considerations. However, there are excellent overnight boarding options available through Wagsville, The Bowen Island Dog Ranch, or The Cat’s Pajamas.

    There is also an animal farm next door where you can meet donkeys, horses, goats, sheep, and dogs.

  • Are your massage practitioners RMTs?
    No, they are specially trained body workers we have carefully selected.

    Can I book a 90-min massage?
    Yes, subject to the practitioners’ availability.

    Can I add additional services after I complete my booking?
    30 days before your arrival, you'll receive an email containing links to the practitioners' booking calendars.
    *As private contractors, their availability is not guaranteed.

    How do I book a time-slot to use the nature soaking tub onsite?
    To reserve a time-slot for the onsite nature soaking tub, arrangements are made during the group orientation on the day of your arrival. Guests included in the Nectar Experience package can enjoy this service at no additional cost.

    Please Note: While we strive to ensure availability, the Forest Tub may not be guaranteed throughout your stay. If maintenance or repairs are necessary, it might temporarily be out of service.

    Is there a sauna for guests to use?
    No.

  • Do I need to bring my yoga mat and accessories?
    We provide all mats and accessories. Our on-site boutique, Nectar Goods, also offers props for purchase.

    What should I bring/not bring?
    We provide:
    -
    hair dryers
    - hot water bottles
    - q-tips
    - elastics
    - fans
    - natural toiletries (shampoo/conditioner/soap)

    Kindly avoid luggage with wheels unless you can easily carry it, as our pathways consist of loose gravel.

    What to bring:
    During summer visits, please bring your own towel for beach use, as the in-room towels are designated for the cottages. Additionally, remember to pack a bathing suit if you intend to enjoy our nature soaking tub or take a swim at a nearby beach.

    Do you have a photography or phone policy?
    For a truly immersive experience, we encourage leaving your phone in your cottage. Feel free to capture photos in the dome after class or anywhere else on the property. If you share these on social media, tag us @nectaryoga. We adore seeing your captured moments!

  • How do you give back?
    Our commitment to social responsibility and sustainability is at the core of our mission. We actively seek opportunities to contribute meaningfully to Bowen Island and the larger community. We recognize the privilege of being able to give back and approach it with heartfelt gratitude. In late 2023, Nectar has pledged and applied to become a certified 1% For The Planet member. Other ways we give back include Accessible Pricing Initiatives for Individuals and Groups and charity contributions.

    Do you have a work/trade program?Our Work Trade program offers a unique opportunity for individuals worldwide to immerse themselves in our retreat while contributing to our community. Participants enjoy a two-night stay in exchange for labour and help with various projects, including gardening, outdoor renovations, painting, and other tasks that benefit from an extra set of hands. Work hours are distributed across both the check-in day and the second day, totaling 7.5 hours for participants.

    If this sounds like a fit for you, please Apply Here with your story and your ideal dates. If you have a specific skill, please mention that, too!

  • Where do I find information about your design and build process, your buildings and dome, and/or your contractors?
    While we are grateful that you love our physical spaces, much of our knowledge are the fruits we have invested in overtime. As a small family-run business, our priority is to focus strictly on what we do best - holding space and seeding consciousness - as such, we do not share trade information.

  • Full payment is required to secure your booking, unless otherwise specified. To read our complete terms & conditions and refund policy, click here.

    Refund policy for the Nectar Experience Package
    A full refund of your booking payment will be given if the booking is cancelled at least 30 days prior to arrival, minus a 5% administrative fee on the total booking cost.

    Within 0-29 days, there will be no refunds for cancellations and changes cannot be made to the booking.

    Additional Services such as Private Classes (for on-site Nectar Experience Guests), can be cancelled or changed up until 15 days prior to your arrival date. Refunds are subject to a 5% processing fee on the total cost.

    Rebooking using a credit:
    If you’ve chosen to rebook or have a payment transferred to a credit, refunds are not applicable. When an existing credit is applied to a new booking, the new booking is non-refundable, non-transferable, and the new booking date cannot be changed.  

    COVID-19 Policy for The Nectar Experience + Nectar Co-Creation Retreats + Day Retreats Led By Nectar Owners:
    If you have tested positive within 72 hours of your arrival, your stay will be rebooked within 6 months. Proof of positive test results is required. No refunds will be given.

    If the Federal Government or Provincial Government imposes restrictions regarding the services we offer and your arrival date is within 29 days or less, your booking will be rescheduled within 6 months. No refunds will be given.

    If the Federal Government or Provincial Government re-instates proof of immunization without 30 days notice and you do not meet the requirements for a previously confirmed booking, you may transfer your booking to another person who will meet the requirements mandated. No refunds will be given.

    Refund Policy For Private Yoga Classes (booked by off-site guests) Hosted, Co-Creation + Day Retreats:
    All payments made to Nectar are 100% non-refundable and non-transferable unless otherwise specified by your retreat host.

    Refund Policy For Gift Cards:
    All gift card purchases are non-refundable - your Nectar Gift Card does not expire.

    Gift cards can be used towards: Nectar Experience Packages
    Nectar Goods Boutique Items
    Nectar Online Programs
    Private Yoga Classes

    Gift cards cannot be applied towards: Private Overnight Retreats
    Day Retreats
    Add-on Services
    Private Community Events and Classes